Now hiring Licensed Practical Nurse (LPN)!

Required License

• Licensed Practical Nurse (LPN) degree from an accredited school of nursing
• Current unrestricted license from the Arkansas State Board of Nursing to practice as a licensed practical nurse (LPN) in the State of Arkansas
• Current Cardiopulmonary Resuscitation (CPR) for Healthcare Professionals Certification

Job Description

• Summary: Works under the direct supervision of licensed medical provider(s), responsible for providing direct and/or indirect care to all patients visiting the clinic according to policy guidelines. Assists in assessing, planning, implementing, and evaluating care for the patients as appropriate. Documents condition, treatments, and care given.
• Must be available to work one Saturday clinic from 9 AM through 12 PM per month and start at 6 AM through regular work days
• Attendance is an essential function of this job.
• Ability to obtain vitals
• Monitors patient health visually and by physical exam
• Maintains patient records and completes clinical assistant documentation in the electronic medical record to include vital signs, review of systems and patient history
• Enters all concurrent medicines and allergies in the electronic medical record, as applicable
• Communicates the status of patients with medical providers and other nurses
  Monitors referrals, labs, imaging, and reports as needed to ensure processes are followed and information in the electronic medical record is accurate and complete
• Administers oral, subcutaneous, or intramuscular medication as prescribed by a medical provider
• Assesses patient reactions to medication and treatment
• Maintains and/or coordinates medications, samples, and medical inventory and documents accordingly
• Acts as a resource within the clinic to other staff members and patients
• Participates as a team member and promotes teamwork by assisting others with department activities
• Fulfills administrative/clerical duties as necessary
• Serves as liaison between patient and medical provider for medication questions and refills
• Represents the clinic in person, over the telephone and in the community in a professional manner
• Assists in maintaining an efficient, safe, secure, orderly, and aseptic environment of care for all patients and employees
• Is familiar with and abides by OSHA Standards, Hazardous Materials, Universal Precautions, use of personal protective equipment, Evacuation, Fire, Disaster, and Safety Plans
• This is a safety-sensitive position.

Required Knowledge and Ability

• Knowledge of HIPPA
• Knowledge of basic principles of health promotion, prevention, and motivation
• Knowledge of medical office protocols and ability to quickly gain specific knowledge of current operational protocols
• Knowledge of medical terminology and appropriate abbreviations
• Knowledge of the Arkansas Nursing Practice Act
• Ability to use PC to input data and navigate EMRs
• Ability to multitask and remain compassionate
• Ability to read and comprehend medical instructions, short correspondence, letters, and memos
• Ability to work cooperatively with other medical offices, ERs, and specialists to coordinate services for patients
• Ability or willingness to learn to use office equipment including but not limited to computers, fax machines, telephones, copiers, EKG, spirometry, audiometry, electrosurgical units, cryosurgery equipment, and autoclave
• Ability to prioritize and allocate resources

Physical Requirements

Normal Family Clinic environment. Frequent computer use and close eye work. Hearing of normal and soft tones. Distinguish smells. Distinguish temperatures by touch and proximity. Frequent exposure to fumes, odors and water. Exposure to biological hazards. Finger dexterity, talking, repetitive motion, lifting up to 100 lbs., carrying up to 40 lbs., pushing/pulling up to 350 lbs. Frequent standing, walking, bending, stooping, reaching and occasional stress related to patient load. Occasional to rare sitting. Communication skills: Interpersonal, phone, writing procedures and documentation.

Benefits

• Paragould Family Care, PA consists of a team of highly respected, motivated, and skilled individuals.
• We offer opportunities to advance.
• Employer-sponsored dental insurances (50% of premiums paid by employer)
• Vacation + paid holidays (increases with seniority)
• 401K with 3% match
• Employer-sponsored social events
• Employee discounts

Job Type: Full-time

Available Position(s): 1

Salary: Based on experience (range $14.00 to $17.00 per hour)

If you are interested, please apply through Indeed. We prefer electronic communications.

Now Hiring Front Office Receptionist

General Purpose of this Position - To answer incoming calls, schedule appointments, answer questions, or direct patients/callers to appropriate parties, and check in arriving patients. In addition to the aforementioned, this position is also responsible for maintaining accurate and updated patient contact information as well as processing payments from patients. This position includes but is not limited to the daily responsibilities listed below:

Main Job Tasks and Responsibilities

• Must be able to work the following hours:
  • Monday - Friday 7:30 AM - 4:30 PM (with two weekdays until 6 PM) AND every other Saturday 9 AM - 12 PM
• Answering switchboard calls
• Schedule patient appointments
• Greeting all arriving vendors and visitors and verifying credentials
• Greet and check in all patients for appointments
• Verifying contact information and run insurance eligibility for patients
• Process payments via credit card terminal and/or cash payments
• Opening and closing the cash drawer and balancing each day
• Opening and logging daily mail, processing any payments received through mail
• This position is to be crossed trained to perform in the Receptionist position should absence occur.
• Other duties as assigned by Office Manager.

Supervisory Responsibilities

• This job has no supervisory responsibilities.

Competencies
To perform the job successfully, an individual should demonstrate the following competencies:

• Confidentiality - Must be able to maintain confidentiality within the clinic. You will hear, see and read things that are confidential and you must be able to comply with Paragould Family Care, PA’s Confidentiality Agreement as well as the HIPPA ACT of 1996
• Problem Solving - Gathers and analyzes information skillfully; Develops alternative solutions; Works well in stressful situations.
• Customer Service - Manages difficult or emotional patient calls; Responds promptly. Meets commitments.
• Interpersonal Skills - Listens to others without interrupting; Remains open to others' ideas and tries new things and makes suggestions for improvement.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates professionalism.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; willingness to assist others as needed.
• Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds operational values.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments.
• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Education and/or Experience - Minimum of High School Degree, experience with operating a switchboard, phone, and credit card processing terminals and handling money.
• Language Skills - Ability to read, write, and comprehend correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, patients, other employees and the general public.
• Mathematical Skills - Ability to add, subtract, multiply, and divide currency and balance cash drawer with use of tools. Give correct change when dealing with cash payments.
• Computer Skills - To perform this job successfully, an individual should have knowledge of Internet software; Google Mail and Calendar, Excel Spreadsheet software, Microsoft Word, accurate keyboard skills
• Certificates, Licenses, Registrations - None
• Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is sometimes required to walk. The employee is occasionally required to stand and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. The noise level in the work environment is usually quiet to moderate.

Benefits

• Paragould Family Care, PA consists of a team of highly respected, motivated, and skilled individuals.
• We offer opportunities to advance.
• Employer-sponsored medical and dental insurances (50% of premiums paid by employer)
• Vacation + paid holidays (increases with seniority)
• 401K with 3% match
• Employer-sponsored social events

Job Type: Full-time

Available Position(s): 1

Salary: Based on experience (range $10.50 to $11.00 per hour)

If you are interested, please send your questions or resume through Indeed. We prefer electronic communications.